COSMOTHERM undertakes shipping within the region of Central Macedonia.
Orders weighing up to 2 kg are sent with the courier company Geniki Taxydromiki and are charged with a shipping cost of 7€ / order. Orders weighing more than 2 kilos are charged an additional € 2.50 for each additional kilo.
* For orders of large quantities or bulky products, shipping is made with a transport agency after contact via phone and are made only by deposit to our bank account.
After your order is confirmed, you will be sent the tracking number so that you can directly monitor the progress of your parcel transfer through the website of the courier company.
Orders are processed within 3 working days. Delivery time is entirely up to the courier or transport companies, but may also be affected by the payment method you have chosen (e.g. the time of completion of the bank transfer may vary depending on the Bank (usually 2-3 working days).
Orders will be shipped after they have been accepted, if possible, within 5 working days, unless unexpected circumstances affect the workload of the courier companies and result in significant delays.
For hard to reach or remote areas, shipping and delivery of your products may take longer.
In any case, the delivery of the order will not exceed 30 days, except in cases of force majeure (transport strikes, bad weather, or periods of heavy workload of couriers, etc.).
